I need to talk to a live person at the IRS about my 2012 tax refund?

IRS Tax Refund Query by : I need to have to talk to a reside particular person at the IRS about my 2012 tax refund? Is there a quantity or an individual at the IRS that I could phone and obtain a dwell person to talk to about my current tax status. The WMR internet site is down and the cellphone range has not been updated help please.